Nine brilliant butler services that go the extra mile

From polishing your sunglasses, to drawing candlelit baths and pampering your pets, our team of butlers set a new standard in personalised service


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Jumeirah E-butlers

Our new personalised Jumeirah E-butler service is available direct from your smartphone anytime, anywhere, enabling you to request room service, book a spa treatment or make dinner reservations with minimal fuss. The service will be available through WhatsApp in all hotels with the exception of the those in China where Jumeirah E-Butler will be available through WeChat. Burj Al Arab Jumeirah guests can use both WhatsApp and WeChat to access the service.


Pet butlers 

At Jumeirah Living World Trade Centre Residence we pride ourselves on being a pet-friendly property. Our specialist butlers will ensure that your four-legged friends get to enjoy their holiday, too. From breakfast in bed to walks around the block, our team will take care of everything.


Chilled water mist butler 

Staying cool under the hot Dubai sun is easy at Jumeirah Beach Hotel, where our chilled water mist butler heads out every afternoon to help keep sunbathers refreshed and revitalised.


24-hour butlers 

With the world’s top boutiques on speed dial and the ability to seek out even the most elusive items on your wish list, our butlers at Burj Al Arab Jumeirah are a cut above. Whether flying in fresh-off-the-catwalk clothes for a special occasion or tracking down your favourite rare fruit, we’ll always go the extra mile when it comes to meeting your needs.



Private cabana butlers 

Book one of our 32 air-conditioned cabanas on the Burj Al Arab Terrace and you’ll enjoy the added bonus of a private cabana butler. Enjoy detox shooters, ice lollies and cold towels to help you cool off and unwind throughout the day.



In-villa bath butler 

At Jumeirah Vittaveli in the Maldives, butler-drawn candlelight bubble baths are nothing out of the ordinary. Relax, unwind and prepare for another day of sun, sea and sand.


Sunglasses butlers 

At Madinat Jumeirah dedicated sunglasses butlers are on hand to ensure you can enjoy the view through spotless lenses.


Bike butler

Cycling is incredibly popular in Mallorca, and at Jumeirah Port Soller Hotel & Spa you can benefit from the expert guidance of our very own bike butler. We’ve worked with former professional road-racing cyclist David Millar to ensure we can offer seamless experiences on tried and tested routes, with minimal fuss when it comes to bike storage or rentals.


Toy box butlers

Stay at Jumeirah Hotels and Resorts in London and treat your children to a one-of-a-kind box of toys curated by experts from the Toy Box Club. Each personalised box is filled with an age-appropriate selection of the latest toys, books and games for children to enjoy throughout their stay.

Toy Box