As a guest at Jumeirah Beach Hotel, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout.
ID Policy upon check-in
All guests including children staying at Jumeirah Beach Hotel are required to present original valid identification upon check-in, which may either be a Passport or UAE/GCC National ID.
- UAE Nationals/Residents can check-in with a Passport or National ID
- GCC Nationals can check-in with a Passport or National ID.
- GCC Residents can check-in with Passport.
- Rest of the world citizens can check-in with Passport.
Kindly note that Jumeirah Beach Hotel has been identified as a no fly zone by Dubai Civil Aviation. Therefore, drones are prohibited by law around the premises and may be confiscated by authorities if seen in use, unless the required Dubai Civil Aviation permits are obtained.
Please refer to the Terms & Conditions of the required rate for the relevant cancellation & prepayment policy.
For the comfort and safety of all guests, pets are not permitted.
Smoking in some rooms is permitted. Please request a smoking room at time of booking to ensure availability for your stay.
Guests with special needs
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.
All major credit cards are accepted.
- 2018 Middle East's Leading Family and MICE Hotel, World Travel Awards
- 2017 Middle East’s Leading Family and MICE Hotel, World Travel Awards
- 2015 Ranked at no.5 of Top 15 Hotels in the Middle East, Condé Nast Traveler’s Readers’ Choice Awards 2015
- 2014 Ranked at no.1 of Top 10 Hotels for Families in United Arab Emirates, Travellers Choice Award
- 2014 Ranked at no.2 of Top 25 Hotels for Families in the Middle East, Travellers Choice Award
- 2014 Ranked at no.7 of Top 25 Hotels for Families in the World, Travellers Choice Award
- 2014 Ranked at no.16 of Top 25 Luxury Hotels in the United Arab Emirates, Travellers Choice Award
- 2014 Ranked at no.17 of Top 25 Hotels in the United Arab Emirates, Travellers Choice Award
- 2013 Dubai Quality Award, Government of Dubai
- 2013 TopHotel in Dubai, HolidayCheck
- 2013 The Best Five Star Arabic Hotel, SABQ Newspaper in Saudi Arabia
- 2013 Best Family Resort, Virgin Holidays Awards
- 2013 Travel Choice award 2013, TripAdvisor
- 2013 Voted no.15 out of 466 Best Hotel in Dubai , TripAdvisor