Terms & Conditions

Website Usage

Please read these terms & conditions carefully before using this site

Terms & Conditions

Website Usage

Please read these terms & conditions carefully before using this site

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Thank you for visiting jumeirah.com (the “Website”). Please read these Terms and Conditions carefully before using the Website. By accessing and using this Website, you indicate that you accept (unconditionally and irrevocably) these Terms and Conditions (the "Agreement"). If you do not agree to these Terms and Conditions, please refrain from using our Website and exit immediately. 

This Website (including all of its webpages and domains) is owned and operated by Jumeirah International LLC trading as Jumeirah, a limited liability company incorporated in Dubai, United Arab Emirates, with Commercial registration number 57869 and having its head office in Al Sufouh Road, Dubai, United Arab Emirates (collectively, “Jumeirah”, "we", "our" and "us").

For any inquires, please contact us, please click here

USE OF THE WEBSITE
You represent and warrant you possess the legal right and ability to enter into this Agreement and to use this Website in accordance with all Terms and Conditions herein.

The services of the Website are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using the Website, you represent that you are of sufficient legal age to use the Website and to create binding legal obligations for any liability you may incur as a result of the use of the Website. 

If you do not agree to be bound by these Terms and Conditions, please stop accessing and using this Website immediately.  You may only use this Website for lawful and proper purposes, which includes complying with all applicable laws, regulations and codes of practice within the Emirate of Dubai and any other jurisdiction from which you are accessing this Website. 

As a condition of your use of the Website or any services on it, you warrant to Jumeirah that you will not use the Website for any purpose that is unlawful or prohibited by these Conditions or any other terms, conditions or notices appearing anywhere on the Website.

In particular, you agree not to:

use the Website to defame, abuse, harass, stalk, threaten or otherwise offend others;
publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;
use any automated scripting tools or software;
engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming via the Website;
impersonate any person or entity;
upload, post, e-mail, transmit or otherwise make available using the Website any material that you do not have a right to make available under any law or contractual obligation or which contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware; 
breach any applicable laws or regulations

We may, at our sole discretion, impose limits or restrictions on the use you may make of the Website. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms and Conditions, we may withdraw the Website or your access to the Website, at any time and without notice to you. 
We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time and suggest that you check these Terms and Conditions periodically for changes to ensure that you are familiar with the most recent version. Your continued use of the Website will be deemed acceptance of any changes to these Terms and Conditions. You agree that notice of changes to these Terms and Conditions posted on the Website constitutes reasonable and sufficient notice. At all times, you are bound by the then-current version of these Terms of Use and all applicable laws

INTELLECTUAL PROPERTY RIGHTS AND MATERIAL ON THE WEBSITE
All trademarks, copyright, database rights and other intellectual property rights in the content and materials included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations (as well as the organisation and lay out of the Website), and software are the property of Jumeirah, its affiliates or its content suppliers and is protected by international trademark copyright and database laws and treaties around the world. All such rights are reserved.
This Website is for your personal, non-commercial use. You may print off one copy and download extracts of any page(s) for this purpose only. You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Website without our prior written consent. Additionally, you must not create or publish your own database featuring all or any part of this Website.
You may share content from the Website with others but must not modify any printed or digital copies, nor use any illustrations, photographs, video, audio sequences, or graphics separately from the accompanying text. Any unauthorized use of the Website may violate copyright, trademark, privacy, or communication laws, and all rights not expressly granted are reserved.
If you breach these terms, your rights to use the Website will cease immediately and you must return or destroy any copies made.

Other terms and conditions that apply
The following Terms and Conditions also apply to your use of the Website:
Our Privacy Policy, which sets out the terms on which We process any personal data We collect from you, or that you provide to Us. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on the Website.
Our booking terms and conditions, which set out the terms and conditions of bookings made through the Website.

REGISTRATION
In order to make use of certain parts of the Site you will need to register an online account with Us through this Website (“Online Account”). In order to register an Online Account, you must:
(a) provide Us with complete and accurate registration information;
(b) select a username and password (“Log-In Details”); and
(c) ensure your use of the Website is in accordance with these Terms and Conditions and any applicable laws. 
By registering an Online Account with Us you warrant, represent and undertake that:
(a) you have given complete and accurate registration information, and will keep that information updated; and
(b) your use of the Website does not violate these Terms and Conditions or breach any applicable laws. 
You may cancel your Online Account at any time by notifying Us. We may terminate your Online Account for any or no reason, at any time, with or without notice to you and without incurring any liability to you, however that liability may arise.
You are solely responsible for all activities that occur in connection with your Log-In Details in respect of the Website and your Online Account. Accordingly, you must take steps to protect the confidentiality of your Log-In Details. You must notify Us immediately if you become aware of any disclosure, loss, theft or unauthorised use of your Log-In Details.

VIRUSES AND INFORMATION TECHNOLOGY
We do not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. 
By breaching these provisions, you may be committing a criminal offence under U.A.E. and other applicable laws. We will report any such breach to the relevant law enforcement authorities, and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will terminate and We may cancel any bookings that you have with Us.

ASSUMPTION OF RISK; DISCLAIMERS 
You use the Internet solely at your own risk. Jumeirah is not responsible for the security of any information transmitted via the Internet, the accuracy of the information contained on the Website, or for the consequences of any reliance on such information. Jumeirah shall have no liability for interruptions or omissions in Internet, network or hosting services. We expressly disclaim all implied warranties of title, merchantability, fitness for a particular purpose and non-infringement, to the maximum extent that such disclaimers are held to be valid, and any responsibility for the content, the accuracy of the information, and/or quality of products or services of any third-party referenced or described on the Website (including any third-party links). JUMEIRAH PROVIDES THIS SITE AND ALL OF ITS CONTENT ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. UNDER NO CIRCUMSTANCES WILL JUMEIRAH BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR ACCESS OR USE OF THIS SITE OR THE CONTENT IT PROVIDES, EVEN IF JUMEIRAH HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. 

INDEMNITY
You agree to indemnify and hold harmless Jumeirah and all of its officers, directors, employees, shareholders, legal representatives, agents, successors and assigns, from and against any damages, liabilities, costs and expenses (including attorneys’ and professionals’ fees and court costs) arising out of any third-party claims based on or related to your use of this Website (including the Content) or any breach by you of these Terms and Conditions.

HOTEL BOOKING TERMS
Jumeirah provides online reservation services on this Website for the hotels & resorts listed on this Website. Any reservations made through this Website are made between the individual making the reservation (“Guest”) and the resort (“Resort”). The reservation is subject to the local terms and conditions as may be imposed by the Resort from time to time and is subject to the laws and the exclusive jurisdiction of the courts of the country in which the Resort is located. Jumeirah and/or the respective Resort reserves the right to cancel or modify reservations in its sole discretion for any reason. Neither Jumeirah nor the Resort accepts any liability or responsibility for any third-party costs, claims, liabilities or expenses howsoever incurred or suffered by the Guest in relation to or associated with the Guest travelling to and/or from the Resort, such as flights, land transportation, communications, insurance, lost property, medical services, etc.

WEBSITE LINKS TO THIRD-PARTY WEBSITES
This Website may contain links and pointers to Internet sites maintained by third-party. We do not operate or control in any respect any information, products or services on such third-party sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third-party links and pointers.
If you wish to link to or make any use of content on the Website, other than that set out above, please contact us here, or send an e-mail message to the following address webmaster@jumeirah.com

GOVERNING LAW AND JURISDICTION
Your use of this Website and the operation of these Terms and Conditions shall be governed by and construed in accordance with the federal laws of the United Arab Emirates as applicable in the Emirate of Dubai. You agree, acknowledge, and submit to the Courts of Dubai having non-exclusive jurisdiction over all and any dispute or difference between us arising out of or in connection with this Agreement.

Contact us
If you have any questions, concerns or complaints in relation to the Website or these Terms and Conditions please contact Us by clicking here, or sending an email to webmaster@jumeirah.com

If you wish to link to or make any use of content on the Website, other than that set out above, please contact us here, or send an e-mail message to the following address webmaster@jumeirah.com