As a guest at Jumeirah Dar Al Masyaf our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies:
ID Policy upon check-in
All guests including children staying at Jumeirah Dar Al Masyaf are required to present original valid identification upon check-in, which may either be a Passport or UAE/GCC National ID.
- UAE Nationals/Residents can check-in with a Passport or National ID
- GCC Nationals can check-in with a Passport or National ID.
- GCC Residents can check-in with Passport.
- Rest of the world citizens can check-in with Passport.
Kindly note that Madinat Jumeirah has been identified as a no fly zone by Dubai Civil Aviation. Therefore, drones are prohibited by law around the premises and may be confiscated by authorities if seen in use, unless the required Dubai Civil Aviation permits are obtained.
Until 12:00 hours (late check-out available for [Sirius] members).
For the comfort and safety of all guests, pets are not permitted.
Smoking in some rooms is permitted. Please request a smoking room at time of booking to ensure availability for your stay.
Guests with special needs
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.
All major credit cards are accepted.
Trip Advisor Travelers Choice Award - 2014, 2016 Winner
Trip Advisor Certificate of Excellence - 2014, 2016 Winner
Orbitz Best In Stay Award - 2013 Winner