Begin your spiritual journey at our serene haven overlooking Masjid Al Haram
Our policies are designed to enhance your stay and ensure utmost comfort and convenience. As a guest at Jumeirah Makkah please be aware of the following hotel policies:
Reliability of taxi services have been impacted by seasonality, peak timings, weather conditions and strikes in the past. We try our best to ensure availability but please also consider private transfers or car rental services and feel free to contact our Guest Experiences Team at JJHinfo@jumeirah.com or telephone +966 12 556 0111 for further information and help.
From 16:00
Until 12:00 (late check out available for Jumeirah One Silver, Gold & Platinum Guests)
Our rooms are designed to incorporate the requirements of all guests with special needs. We have a number of support services to assist you further. Please contact our concierge team for more details.
Children under the age of 6 can stay free of charge. Children aged between 6 and 11 are charged 50%. Children aged 12 and above count as adults. Please contact our concierge team for additional costs and information.
Our rooms can accommodate two adults and two children.
All guests and children are required to present original valid identification upon check-in, which may be passport or national ID. Minimum check-in age for all guests is 18 years and above.
For the comfort and safety of all guests, pets are not permitted.
For the comfort and safety of all our guests, smoking is not permitted in any of the rooms.
All major credit cards are accepted.
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