At Jumeirah, we pride ourselves on delivering exceptional service and on providing unique experiences to our guests, however we can only achieve this through our colleague’s commitment to deliver the Stay DifferentTM promise to our guests. Our culture, or our ‘ways of working together’ is what makes us unique as a company. We refer to our unique qualities as our Hallmarks. As a colleague in Jumeirah family, we each pledge that:
- I will always smile and greet our guests before they meet me
- My first response to a guest request will never be no
- I will treat all colleague with respect and integrity
These three Hallmarks explain who we are and how we act toward our guests and each other. They are the main ingredients for our success.
Jumeirah will allow you to be the very best you can be – it will be your place to shine – to be exceptional in who you are and what you do. We will help you do this through several phases of your career from when you start with us and continuing on through your ongoing development.
We want to make Jumeirah the place to work in hospitality. We will do this by creating an environment where you can shine as an individual, succeed as part of a team and see your talent recognized by your colleagues across Jumeirah. To help you shine, we promise to make you feel welcome, to keep you involved, to develop your talent and reward and recognize your commitment.
In return, we have high expectation for every one of our colleague. We are always looking for special individuals who are thoughtful with other people, passionate about what they do, confident in their abilities and generous in spirit.
Recognising & Celebrating Success
At Jumeirah our colleagues’ successes are supported and recognised through various recognition events.
Jumeirah and Jumeirah colleagues have won many national and international awards which have included: Concierge of the Year, Business Traveller Awards, Conde Nast Traveller Awards, What’s On Awards, Hotel Olympia, and many department specific awards.
If you are interested to be part of the Jumeirah Group family, click here to apply for hotel vacancies in Dubai and other exciting destinations.