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Jumeirah Learning

Learning and Development

We believe in providing our colleagues with opportunities for development. In line with our Guiding Principles of Continuous Growth and People Focus, we strive to ensure our colleagues have a long and happy career with us at Jumeirah. We offer a range of training opportunities that are available to everyone.

All new colleagues will undertake the following programmes in their first few weeks:
• Jumeirah Orientation
• Business unit Orientation
• Departmental and refresher orientations programmes

Some of the other further development programmes available include:

Be the Difference - Providing STAY DIFFERENT™ experiences.
• Guest Service
• Communication
• Teamwork
• Health and Safety
• Grooming
• Selling techniques
• Working with colleagues from different cultures.

Career and Self Development - Providing an environment where colleagues can flourish and grow:
• Developing your career
• Praise me
• Computer etiquette
• English language training

• MS office applications and specialised IT application software training is provided as part of your professional development.
• Clicks- web based learning

• Safe Buggy operation
• Food Safety Certification
• Health and Safety certification
• First aid certification and others depending on location and local legal requirements

Supervisory Development - Making a successful transition for first time supervisors.
• Introduction to Fundamentals of Excellence
• Communication
• Problem solving and decision making
• Managing yourself
• Motivating individuals through effective feedback
• Motivating individuals through empowerment
• Developing teams
• Handling change

Management Development - Moving from supervision to management.
This suite contains a mix of classroom, blended and on-line courses and includes:
• Managing change
• Managing effective communication
• Developing high performance teams
• Coaching others
• Selection and appraisal interviewing skills

Executive Development - Developing Executive Leadership. Our Executive Development programmes are customised to the needs of you, the individual, and are likely to include:
• Participation in executive workshops
• Projects and assignments
• Customised career development programmes
Corporate Development - Developing Executive Leadership

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