24 Feb 2019 We are delighted to share the news that Jumeirah Hotels and Resorts have been recognised by the Forbes Travel Guide’s 2019 Star Awards! The travel guide is the only independent, global rating system for luxury hotels, restaurants and spas.
Our seven winners include the Burj Al Arab Jumeirah, Dubai, which was awarded Five-Stars for the second year. The coveted Five-Stars are reserved for "outstanding, often iconic properties with virtually flawless service and amazing facilities."
The iconic sail-shaped silhouette of Burj Al Arab stands tall as a beacon of modern Dubai and is characterized by the finest hospitality you can ever experience. Guests can enjoy an optional chauffeur-driven Rolls-Royce, private beach access, a breath-taking terrace with pools and cabanas as well as some of the world’s best dining venues.
The following exceptional properties were awarded Four-Stars for "offering high levels of service and quality of facility to match."
“At Forbes Travel Guide, we verify luxury. Our independent inspection process is the gold standard in the hospitality industry,” said Filip Boyen, CEO of Forbes Travel Guide. “Discerning travellers can trust that each winner is the best of the best. We are pleased to honor the 2019 Star Rating recipients, an exceptional collection of hotels, restaurants and spas dedicated to guest service.”
Incognito inspectors visited every property for a minimum two night stay and evaluated the hotels based on up to 900 objective standards. All ratings are earned through the objective inspection process, so no-one can buy a rating. The global team of inspectors is anonymous at all times, so they have the same experience as a typical guest.
Both service and facilities are inspected and the Star Rating system emphasizes service because Forbes recognises that experiences at a hotel, restaurant or spa go beyond looks — how it makes guests feel is what they will remember most.
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