Arrive at Talise Ottoman Spa, at least 30 minutes ahead of your scheduled time, is advisable. This will ensure a leisurely and unhurried experience. If you want to avail of our facilities, we invite and welcome you to arrive one to two hours prior.
If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time. However this may decrease according to the schedule of the next appointment. Full treatment costs still apply regardless of the time spent.
If you must reschedule or cancel your spa appointment, please notify the spa at least six hours in advance to avoid being charged for the service. Cancellation of a package, group booking or ritual requires 12 hours notice.
Advance bookings are always recommended to guarantee the availability of your preferred treatment and time. We cannot secure any spa treatments without credit card details or a cash deposit.
If you have any physical ailments, allergies or disabilities, please notify spa reservation before booking any treatment. Your choice of treatment maybe affected, if you are taking any medication.
Your modesty will be respected at all times. Disposable underwear is available, if required. For your comfort, loose clothing, robes and slippers are provided for Thai massages. If you wish to use the swimming pool or gymnasium, please bring your own bathing suit and gym clothing.
Talise and Jumeirah group cannot accept responsibility for any lost or stolen items.
All spa guests must be 16 years of age and above.
Talise Ottoman Spa is a tranquil space. As a courtesy to our other guests, please switch off your mobile phone or place it on silent mode, at all times while, within the Spa.