FacilitySeamless airport transfers

We want to make your journey to us as smooth as possible so we offer services to assist you with your luggage (and negotiating one of the world’s busiest airports), or for a chauffeur to transfer you to and from the airport.

Airport pickup service

Take advantage of our fleet of BMWs and Mercedes for a grand arrival or departure, or opt for our more affordable Jumeirah Sedan Transfers. Guests staying in suites and villas and Jumeirah One Gold Members can enjoy complimentary transfers to and from Dubai International Airport.

All prices are in UAE dirhams and inclusive of 7% municipality fees, 10% service charge and 5% VAT.

Capacity:

• Jumeirah Sedan: three passengers + three medium-sized pieces of luggage
• BMW: three passengers + four medium-sized pieces of luggage
• Mercedes Viano: seven passengers + six pieces of medium-sized luggage

Meet-and-assist service

With our complimentary meet-and-assist service, a member of the team will greet you at arrivals in Dubai International Airport and help you with your luggage, after baggage collection on the way to the exit. We also provide the service if you land at Abu Dhabi International Airport between 17:00 – 02:00, except on Fridays.

If you would like someone to meet you before you go through customs, we will be delighted to arrange one of the following services:

• Standard Ahlan Meet and Assist | AED 160 per person
• Premium Ahlan Meet and Assist | AED 270 per person
• Al Majlis VIP Lounge Meet and Assist | AED 1,600 per person + AED 500 processing fees.

For more information on our arrival services, please contact us:

Tel: +971 4 348 0000
Tel: +971 4 406 8100 (meet and assist)
Email: jbhconcierge@jumeirah.com

Terms and conditions

• Minimum of 48 hours advance booking required
• For Abu Dhabi airport requests, please allow a minimum of 48 hours advance notice or choose the Marhaba Meet and Assist request.
• Subject to availability
• Guests at VIP lounge should not leave the lounge area until the luggage is cleared and their baggage is brought to the lounge.
• If the guest at VIP lounge wishes to go to the hotel before their luggage arrives, a family member should stay until they see and identify their luggage.
• To arrange Al Majlis VIP Lounge access, a passport copy of each guest traveling is required. All the above services are subject to confirmation.