Jumeirah Zabeel Saray

Stay Safe Promise


A guideline on how we are keeping our guests safe


  • Strict social distancing policy is practiced throughout the hotel.
  • While in circulation, all guests are asked to adhere to our mask policy.
  • All employees wear a face mask at all times and are temperature controlled 2x/day.
  • Sanitising gel pumps are abundantly available at all contact points.
  • All public areas are fogged from 1 to 3 times a day.
  • Jumeirah Stay Safe guidelines and practices are developed in collaboration with Ecolab and Bureau Veritas, two of the industry’s health and safety leaders.


  • The room undergoes a complete fogging process.
  • Dedicated public area cleaning attendants to disinfect high-touch surfaces constantly.
  • Pillows/duvets are fogged after each checkout. Pillow protectors and mattress protection are changed after each check-out.

Food and Beverage

  • Sanitising gel and sanitising wipes at every table in every restaurant in the hotel.
  • Dedicated health and safety specialist in all kitchens.
  • Fogging of our restaurants takes place before each meal period.
  • All our menus are digital. Paper menus are available on request.
  • Our teams will efficiently serve breakfast a la carte as buffets have been suspended.

For more information, please refer to the below links:

Stay Safe Guest Etiquette
Your Stay Safe Feedback