Welcome to Jumeirah.com, your gateway to world-class luxury.

Jumeirah.com is designed to be elegantly simple, giving you instant access to our unique range of products and services. Whether you are a guest, a business partner or looking to build a career at Jumeirah, I invite you to enter our world, see what we have to offer and, most importantly, enjoy the Jumeirah experience.

While our main activity is operating luxury hotels and resorts, Jumeirah Group also manages Jumeirah Living, a luxury brand of serviced residences; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; the Emirates Academy of Hospitality Management; and Jumeirah Retail, which runs 15 stores as well the shopping portal, JumeirahCollection.com.

If you are not already a member of our loyalty programme, I would recommend visiting the Sirius webpage today, so you can take advantage of the exciting rewards on offer.

Our colleagues, inspired by the Hallmarks, are the foundation of Jumeirah’s success, and are at the heart of everything we do. The Hallmarks are:

• I will always smile and greet our guests before they greet me
• My first response to a guest request will never be no
• I will treat all colleagues with respect and integrity

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

We look forward to welcoming you.

Gerald Lawless

Executive Chairman
Jumeirah Group

Healthy, Safe Travel

We are delighted that you are considering visiting Jumeirah Hotels and Resorts, and would like to take this opportunity to address any concerns that you may have regarding healthy, safe travel. The welfare and comfort of our guests and colleagues is paramount and we are therefore continually monitoring the global health situation.

In line with recommendations from major national and international health authorities, we encourage people who feel well to continue to travel – although we would remind you that you should be covered by a comprehensive travel health insurance at all times. You should also, as always, take care to receive the appropriate vaccines and other preventive measures recommended for your destination to ensure a comfortable stay.

At Jumeirah Group, we comply with all recommendations issued by the World Health Organisation and the relevant authorities of the countries in which we operate. In order to ensure the maximum comfort and peace of mind of our guests, we would advise any guest who feels unwell to inform the hotel directly so that we can provide personal care and any necessary medical attention. In Dubai, we operate a 24 hour paramedic service within our hotels and resorts, supported by our own doctor in our dedicated clinic.

Should you require more information on any of the above services, please contact medicalqueries@jumeirah.com.

Yours faithfully,

Guy Crawford

Chief Executive Officer
Jumeirah Group