As a guest at Jumeirah Port Soller Hotel & Spa, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies:
Reliability of Taxi service in Sóller has been impacted by seasonality, peak timings, weather conditions, and strikes in the past. Please consider private transfer or car rental service and feel free to contact our Guest Experience Team at firstname.lastname@example.org or +34 971 637 725 for further information and help.
Until 12:00 (late check-out available for [Sirius] members)
Up to two adults and two children under the age of 12 can stay in Grand Deluxe Rooms. Jumeirah Port Soller Hotel & Spa considers children 12 year old or over as an adult. Extra charges may apply. Additional cots can be provided on request free of charge.
Pets up to 5kg are permitted in the hotel at a cost of 150€ per stay.
For the comfort and safety of all guests, smoking is not permitted in our rooms.
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.