Dubai Jumeirah Zabeel Saray

Ottoman-inspired elegance on the West Crescent of Palm Jumeirah

Trip Advisor Certificate of Excellence
"A taste of luxury."
@Sharon H

A palace of wonders Experience the splendour of Turkey’s tulip period

Baroque Ottoman luxury
Unwind in palatial style with dedicated service
Bureau Veritas Safeguard Certification
We are officially recognised as having the highest hygiene and safety standards
A world of wellness
Luxurious treatments and therapies for face and body
Luxurious Royal Residences
Set in lush tropical gardens with a magnificent lagoon pool

ROOMS & SUITESMagnificent spaces with Ottoman-inspired opulence

DiningSavour the world's finest food and drinks

WellnessA world of wellness

Luxurious treatments and therapies for face and body

AT YOUR SERVICELet us enhance your stay in wonderful ways

EXPERIENCESMake your stay one to remember

SOCIAL CAPTURESFrom our guest adventures…

Tag us in your favourite shots of #JumeirahHotels and they could appear here

EventsBeachside luxury

Majestic celebrations and business excellence by the sea

Hotel Policies & General InformationArrow

As a guest at Jumeirah Zabeel Saray, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies:


From 15:00


Until 12:00 (late check-out available for Jumeirah One members).


For general rates (e.g. Best Available Rate), there is no charge for cancelling up to 24 hours prior to your reservation date. For Advance Purchase Rate and special offer rates, please check the Terms & Conditions of each rate on the Accommodation selection page for more details. With the exception of Advance Purchase Rate, we will not charge your credit card prior to your stay with us. Please check the Terms & Conditions of each rate on the Accommodation selection page for more details.

Cash Payments 

The limit for payments in cash in any currency is AED 100,000 (or equivalent) for individual guests and AED 200,000 (or equivalent) for families / groups per transaction. 
Credit cards All major credit cards are accepted.

Guests with special needs

We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.

Children and extra beds

Children should be under the age of 12 years old to qualify for this rate when booking. Child / Infant cots can be provided on request.

ID Policy upon check-in

Please be advised that all guests including children staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in which may be either a passport or National ID. UAE Nationals can check-in with either a passport, National ID or a valid UAE driving license.


For the comfort and safety of all guests, pets are not permitted.


Smoking inside guest rooms are strictly prohibited.

Credit cards

All major credit cards are accepted.


Kindly note that Jumeirah Zabeel Saray has been identified as a no fly zone by Dubai Civil Aviation. Therefore, drones are prohibited by law around the premises and may be confiscated by authorities if seen in use, unless the required Dubai Civil Aviation permits are obtained.

ContactGet in touch


The Palm Jumeirah, West Crescent Road PO Box 27722, Dubai, UAE

AwardsCelebrating Jumeirah

Bureau Veritas Safeguard Certification
for hygiene and safety standards and protocols
World Travel Awards 2018 UAEs Leading Hotel
Leaders in Hospitality Awards 2018 Hotel Spa Of The Year Talise Ottoman Spa
Middle East Hospitality Award 2018
Cosmopolitan Middle East Beauty Awards 2017 Best Treatment Turkish Hammam Talise Ottoman Spa
Cosmopolitan Beauty Award 2017