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As a guest at Jumeirah Creekside Hotel, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies:
Kindly note that Jumeirah Creekside has been identified as a no fly zone by Dubai Civil Aviation. Therefore, drones are prohibited by law around the premises and may be confiscated by authorities if seen in use, unless the required Dubai Civil Aviation permits are obtained.
From 15:00. Optional 24-hours check-in and check-out if requested 48 hours in advance (please check facilities and services for complete details)
Until 12:00 (late check-out available for Jumeirah One members). Optional 24-hours check-in and check-out if requested 48 hours in advance (please check facilities and services for complete details)
Please refer to the Terms & Conditions of the required rate for the relevant cancellation & prepayment policy.
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.
Bedding for children below 12 years old is included in room rate. Additional cots can be provided on request. Breakfast policy for children: 0 - 11 years have complimentary buffet breakfast
All guests including children staying at Jumeirah Creekside Hotel are required to present original valid identification upon check-in, which may either be a Passport or UAE/GCC National ID.
All visitors must present an identification and register upon arrival, which may either be a Passport or U.A.E National ID.GCC Nationals can present Passport or National ID.
Well-trained dogs weighing 10kgs and under are allowed in the room.
Smoking in some rooms is permitted. Please request a smoking room at time of booking to ensure availability for your stay.
The limit for payments in cash at our hotels in any currency is (i) AED 100,000 (or equivalent) for individual guests per stay; and (ii) AED 200,000 (or equivalent) for couples, families or groups per stay.
All major credit cards are accepted.