Jumeirah Zabeel SarayStay Safe Promise

Jumeirah Zabeel SarayStay Safe Promise

A guideline on how we are keeping our guests safe



Strict social distancing policy is practiced throughout the hotel.

While in circulation, all guests are asked to adhere to our mask policy.

All employees wear a face mask at all times and are temperature controlled 2x/day.

Sanitising gel pumps are abundantly available at all contact points.

All public areas are fogged from 1 to 3 times a day.

Jumeirah Stay Safe guidelines and practices are developed in collaboration with Ecolab and Bureau Veritas, two of the industry’s health and safety leaders.



Rooms are left vacant for three days after each stay as a safety measure.Where this is not possible due to high occupancy, the room undergoes a complete fogging process.

Air filters and air conditioning systems in guestrooms are disinfected though fogging after each check out. We focus on tripling the volume of fresh air in all public areas.

Dedicated public area cleaning attendants to disinfect high-touch surfaces constantly.

Pillows/duvets are fogged after each checkout. Pillow protectors and mattress protection are changed after each check-out.


Food and Beverage

Sanitising gel and sanitising wipes at every table in every restaurant in the hotel.

Dedicated health and safety specialist in all kitchens.

Fogging of our restaurants takes place before each meal period.

All our menus are digital. Paper menus are available on request.

Our teams will efficiently serve breakfast a la carte as buffets have been suspended.


For more information, please refer to the below links:

Stay Safe Guest Etiquette

Your Stay Safe Feedback