Terms and Conditions

• All room rates are subject to 10% service charge, 7% municipality fee, a Tourism Dirham Fee of AED 20 per bedroom per night and an additional 5% VAT.
• Full prepayment is required at the time of reservation.
• Payment is non-refundable, non-changeable and cancellation results in 100% cancellation fee.
• Reservation must be guaranteed by a credit card at the time of the booking.
• Credit card used for making the booking must be presented during check-in.
• All staying guests, including children, are required to present original valid identification (passport or UAE/GCC National ID) which may be scanned upon check-in.
• Standard cancellation policy of the hotel is applicable.
• Blackout dates and room restrictions are applicable.
• Bookings are subject to availability.
• Offer rates are subject to change.
• In an effort to continually enhance the guest experience, Wild Wadi Waterpark™ will be conducting its essential maintenance between January and February 2021. During this period, Wild Wadi Waterpark™ will experience full closure.
• Jumeirah Hotels & Resorts reserves the right to change the terms and conditions without prior notice.