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Terms and Conditions - Experience Europe

Terms and Conditions - Experience Europe

Jumeirah Carlton Tower - Afternoon Tea at Chinoiserie

  • This experience is valid for a traditional afternoon tea in the Chinoiserie lounge with live music from the resident harpist at Jumeirah Carlton Tower.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Tickets to the Victoria & Albert Museum

  • This experience is valid for two tickets to the paid-for exhibitions at the Victoria and Albert Museum.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Shopping in Knightsbridge

  • This experience is valid for a chauffeur driven drop-off or pick-up from any store on Knightsbridge and 100 GBP Harvey Nichols or Harrods voucher.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • E-certificate can only be consumed while staying at the hotel.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - The Peak Health Club & Spa access

  • This experience is valid for a full-day access for one to the Peak Health Club & Spa, including all fitness classes, 20m swimming pool, sauna, steam room, jacuzzi and fully-equipped gym.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 6 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Deborah Lippman Rich Girls' Manicure

  • This experience is valid for an exclusive signature manicure created by celebrity manicurist Deborah Lippman.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Deborah Lippman Steppin' Out Pedicure

  • This experience is valid for an exclusive signature pedicure created by celebrity manicurist Deborah Lippman.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Anti-aging or signature organic facial at The Peak Health Club & Spa

  • This experience is valid for SKEYNDOR anti-aging facial or PHYTO5 signature facial in The Peak Health Club & Spa.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Swinging London walking tour with Blue Badge Guide

  • This experience is valid for a themed 1960s walking tour of Chelsea/Kings Road and Soho/Carnaby Street with expert Blue Badge guide Laura Adams.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.​​​​​

Jumeirah Carlton Tower - Airport Transfers

  • This experience is valid for a one way airport transfer to the selected airport.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • E-certificate can only be consumed while staying at the hotel.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice

Jumeirah Carlton Tower - Valet Car Wash

  • This experience is valid for a full wash and cleaning service for the selected vehicle type.
  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • E-certificate can only be consumed while staying at the hotel.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.

Jumeirah Lowndes Hotel - Guided Belgravia Bike Tour

  • This experience is valid for a private 1.5 hour bespoke guided tour of Belgravia and beyond with Tally Ho! Cycle Tours.
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice

Jumeirah Lowndes Hotel - Curated book selection by Belgravia Books

  • This experience is valid for a selection of five books according to your preferences and reading tastes curated by local bookstore Belgravia Books
  • Valid until 31 December 2018.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice

JF - Main River Cruise:

  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Valid between 11:00 until 17:00.
  • E-certificate can only for the River Cruise Package for two persons.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Reward E-Certificates are valid against payment for the River Cruise Package at Jumeirah Frankfurt only.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.

JF – Velo Taxi Experience

  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • Reservations must be made minimum 3 days in advance.
  • E-certificate can only for the Velo Taxi package.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Reward E-Certificates are valid against payment for the Velo Taxi Experience at Jumeirah Frankfurt for two persons only.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.

JF – Museums and Galleries

  • Not applicable during public holidays and special promotions.
  • Valid until 31 December 2018.
  • This offer is not applicable on Mondays.
  • E-certificate can only for the Museums and Galleries package.
  • Valid vouchers have to be presented at time of usage.
  • Please present this Reward E-Certificate at time of usage.
  • Reward E-Certificates are valid against payment for the Museums and Galleries package at Jumeirah Frankfurt for one person only.
  • Restrictions on Reward E-Certificates’ use may apply.
  • Reward E-Certificates for this offer are valid for 3 months from the date of issue or until offer expiry date; whichever precedes.
  • Prior reservations are required to use the Reward E-Certificates.
  • Reward E-Certificates must be used in full and one time only. No change or credit given for any remaining unused amounts.
  • Reward E-Certificates, once expired or redeemed, cannot be cancelled nor Jumeirah Sirius Points reimbursed.
  • Reward E-Certificates will not be extended if expiration date has passed.
  • Reward E-Certificates are not exchangeable neither in full nor in part for cash.
  • Reward E-Certificates have to be used by the members only and a valid Jumeirah Sirius membership card has to be presented at time of usage.
  • Reward E-Certificates cannot be redeemed in conjunction with any other offers or promotions.
  • Standard Jumeirah Sirius Terms and Conditions apply.
  • Jumeirah Hotels & Resorts reserves the right to change the Terms and Conditions without prior notice.
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