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Cookies Policy

Cookies Policy

This “Jumeirah Cookies Policy” (this “Policy”) explains how and why Jumeirah International LLC of PO Box 73137, Dubai, United Arab Emirates (also referred to as “Jumeirah” we”, “our” and “us”) will use different types of cookies and other similar technologies on any websites (including our website at jumeirah.com) or apps (the “Site”) that we own or control. This Policy also explains how you can manage cookies and other similar technologies.

Click on one of the links below to jump to a specific section of the Policy:


Updates

  • We keep this policy under regular review and may update it at any time. Please take a look at the "Last Updated" section at the bottom of this Policy to see when it was last changed. Any changes in this Policy will become effective when we make the revised Policy available on or through the Site. We also encourage you to check this Policy on a regular basis. We will notify you of any changes (including when they will take effect) if we are required to do so by data protection or eprivacy laws.

Contacting us

If you have any questions about our Site and its use of cookies, please contact us by email at privacyoffice@jumeirah.com or by writing to us at Jumeirah Privacy Office, PO Box 73137, Dubai, United Arab Emirates. Please include your reply address when you write to us. 

Our use of cookies

  • When you visit our Website, one or more “cookies” are generated and deployed with your consent (if required).
  • We use cookies to navigate efficiently between the pages of this Site. We also use cookies to compile aggregated statistics that allow us to understand how people use the Website and to help us improve the structure and content.

IP  addresses and other online identifiers which are involved in this will be your ‘personal information’ (please see the Jumeirah Privacy Policy [INSERT URL] for the meaning of personal information), and our processing of such personal information will be subject to relevant data protection laws and you should review our Jumeirah Privacy Policy for details of your rights in relation to your personal information and how to exercise them.

In addition, we will combine the information we collect by cookies with personal information that we have collected from you (not limited to IP addresses) in order to learn more about how you use the Website and to improve the Website.

You can disable all cookies at any time.  To do this – you should set your browser settings accordingly.  Alternatively please do not use the Site.  Please be aware that if you disable the cookies that we use, this may impact your user experience while using the Site.

What are Cookies?

  • Cookies are files or pieces of information that are stored on your computer (or other internet-enabled devices, such as a smartphone or tablet) when you visit the Site. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device) and a value, which is usually a randomly generated unique number.
  • We use cookies to make the Site easier to use and to better tailor our web presence and products to your interests and needs. Cookies are also used to help speed up your future activities and experience on the Site. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our web properties and to help us improve web structure and content. We cannot identify you personally from this information.

Categories of cookies used on the Site:

  • Two types of cookies will be used on the Site - "session cookies" and "persistent cookies". Session cookies are temporary cookies that remain on your device until you leave the Site. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings).

We have grouped our cookies into the following categories, to make it easier for you to understand why we use them:

Essential/Necessary: Cookies that are essential to making the Site work correctly. They enable visitors to move around our Site and use our features. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies prevent crashes, display information, fix bugs and ensure the security of our website. Without these cookies, some functions of the website cannot be provided. These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the performance of our Site.

Functional:  Cookies that allow our web properties to ‘remember’ the choices you make (such as your user name, language or the region you are in) to provide a more personalized online experience. They also help us to track performance of the site. These cookies allow us to personalise your experience when you visit our website. They help us to remember your account, settings and preferences, this means we can remember the language you prefer, the level of privacy you require and each of your previous actions on the website. The information these cookies collect will include personally identifiable information that you have disclosed, such as a username, for example. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it. If you do not accept these cookies, it may affect Site performance and functionality and may restrict access to web content.

Performance/Analytical: Cookies that help us understand how visitors interact with our web properties by providing information about the areas visited, the time spent on the Site and any issues encountered, such as error messages. They help us improve the performance of our Site, alert us to any concerns and more. These cookies are used to identify you and to collect your relevant geographic, demographic and behavioural data. They tell us how popular a certain feature is, or whether you open an email we send. These cookies don’t identify you as an individual - All data is collected and aggregated anonymously (unless stated otherwise below).

Targeting/Advertising: Cookies that record your visit to the Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on them more relevant to your interests. We will also share this information with third parties for this purpose. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of our advertising campaigns. They also remember when you have visited the website before. These cookies are used to drive online advertising that is relevant to you by building up a picture of what you are interested in from your use of the internet. The cookies can limit the number of times you see an advert and help to measure the effectiveness of any advertising. They remember that you have visited a website and this information will usually be shared with other organisations or advertisers. The information these cookies collect will include your IP address and your online browsing preferences.

  • The table below summarizes the different types of cookie we use on the Site, together with their respective purpose and duration (i.e. how long each cookie will remain on your device):
  • Essential/Necessary Cookies

Name of Cookie

Source (whether placed by us or a third party)

 

What do they do?

How long does the cookie stay on my device?

ARRAffinity

Jumeirah.com

Windows Azure
Used to distinguish traffic on several
servers in order to optimise response
times

When the browsing session ends

ASP.NET_SessionId

Jumeirah.com

ASP.NET Session cookie

When the browsing session ends

  •  
  • Functional Cookies

Name of Cookie

Source (whether placed by us or a third party)

 

What do they do?

How long does the cookie stay on my device?

draftjumeirahpreview#lang

Jumeirah.com

Sitecore site manager cookie

When the browsing session ends

sxa_site

Jumeirah.com

Sitecore site manager cookie

When the browsing session ends

cookieConsent

Jumeirah.com

Flag that is set once user has consented to those cookies for which consent is required

When the browsing session ends

draftjumeirahpreview#lang

Jumeirah.com

Preferred language

When the browsing session ends

  •  
  • Performance/Analytical Cookies

Name of Cookie

Source (whether placed by us or a third party)

 

What do they do?

How long does the cookie stay on my device?

_ga

GA

Google analytics
Registers a unique ID that is used to
generate statistical data on how the
visitor uses the website

2 Years

_gat_UA-1295942-81

GA

Google analytics
Used by Google Analytics to throttle
report rate

 

1 minute

_gid

GA

Google analytics
Used to distinguish users.

1 day

SC_ANALYTICS_GLOBAL_COOKIE

Jumeirah.com

Used by Sitecore for web analytics to identify repeat visits by unique users.

10 Years

ai_session

Jumeirah.com

Application Insights tracking

30 minutes

ai_user

Jumeirah.com

Application Insights tracking

1 year

Since we rely on your consent to deploy these cookies – we need to tell you that you can withdraw that consent at any time.  Data protection laws define what is a consent for cookies purposes.  It has to be possible to withdraw consent for it to be valid.  Please see the Jumeirah Privacy Policy for how to withdraw your consent.  Alternatively you can block these cookies by using your browser.  These cookies will not stay on your device if you withdraw your consent.  Unless you give a new consent.

 

  • Targeting/Advertising Cookies

Name of Cookie

Source (whether placed by us or a third party)

 

What do they do?

How long does the cookie stay on my device?

ab_t

.vimeo.com

Set by 3rd party video player

 

Vimeo – for Video player

 

1 day

 

 

Since we rely on your consent to deploy this cookie – we need to tell you that you can withdraw that consent at any time.  Data protection laws define what is a consent for cookies purposes.  It has to be possible to withdraw consent for it to be valid.  Please see the Jumeirah Privacy Policy for how to withdraw your consent.  Alternatively you can block this cookie by using your browser.  This cookie will not stay on your device if you withdraw your consent.  Unless you give a new consent.

 

 

How you can control cookies

You can find out whether you have accepted the cookies on this Site in your browser settings. See ‘More Information’ below. Note that it is only the performance/analytics and targeting/advertising cookies (see third and fourth tables above) which require a consent.  Necessary cookies and functional cookies will continue to operate without your consent unless you disable or block them.

 

You can withdraw your consent at any time in relation to the performance/analytics or targeting/advertising cookies (see the Jumeirah Privacy Policy).  In practice for these cookies this means deleting them through your device or web browser.

 

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.

 

  • If you disable the cookies that we use, this may impact your experience while on the Site. For example, you may not be able to visit certain areas of the Site.
  • If you use different devices to view and access the Site (e.g. your computer, smartphone, tablet etc.), you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
  • More information
  • If you would like more information about cookies, we recommend aboutcookies.org and www.allaboutcookies.org as helpful resources.

 

Last Updated: July 2019

Disclaimer

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