Excellence in hotel leadership and raising the bar in guest satisfaction
Kuwait, 13 February, 2017: Jumeirah Messilah Beach Hotel & Spa, Kuwait’s idyllic resort is delighted to announce that its General Manager Hakan Petek received the prestigious title of General Manager of the Year 2016. The award was presented to him by Marc Dardenne, Group Chief Operating Officer of Jumeirah Group, the Dubai-based luxury hotel company and a member of Dubai Holding, for exceptional guest satisfaction and hotel leadership.
General Manager Hakan Petek said: “I wish to convey a special thank you to Jumeirah Group for these commendations. I would like to attribute this success to the strong support of my team at Jumeirah Messilah Beach Hotel & Spa. It is an honor to have these awards representing our commitment to achieving exemplary standards of hospitality services. I look forward to another successful year with confidence as we continue to maintain our leadership position in guest satisfaction and exceptional experiences.”
With a track record marked by many notable achievements for personalized and thoughtful guest experiences, the resort has also been awarded with the Customer Satisfaction Growth Award for its contribution to outstanding experiences and The Most Improved Housekeeping Customer Satisfaction Score for its signature customer service culture.
The luxurious landmark was also honored with two respected industry awards by The Middle East, North Africa & Asia Awards (MENA). Setting new standards for best industry practices and innovative strategies, General Manager Hakan Petek was presented with the prestigious Best Business Leader Award alongside the Customer Delight Award at a ceremony held in Jumeirah’s Burj Al Arab hotel in Dubai.
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Notes to Editors:
About Jumeirah Messilah Beach Hotel & Spa:
The Jumeirah Messilah Beach Hotel and Spa is ideally located in a secluded area with easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, six restaurants along with cafés and lounges, a 3 500 m2 ‘Talise Spa’, a 200-metres private beach, two swimming pools and a children’s play area. Additionally, extensive conference and banqueting facilities are available, including a showpiece 1 950 m2 Badriah ballroom.
About Jumeirah Group:
Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts including the flagship Burj Al Arab Jumeirah. Jumeirah Hotels & Resorts manages properties in Dubai and Abu Dhabi, UAE, and Kuwait in the Middle East; Frankfurt, Istanbul, London and Mallorca (Spain) in Europe; the Maldives and Shanghai in Asia. Jumeirah Group also runs the luxury serviced residences brand Jumeirah LivingTM with properties in London and Dubai; the new contemporary lifestyle hotel brand VenuTM; the wellness brand TaliseTM; Jumeirah Restaurant Group DubaiTM; Wild Wadi WaterparkTM; The Emirates Academy of Hospitality ManagementTM; Jumeirah SiriusTM and its global loyalty programme. Future openings include luxury hotels in China, Indonesia, Jordan, Malaysia, Oman, Russia and the UAE. www.jumeirah.com
For further information please contact:
Carol RoncolettaDirector of PR & Communications
Telephone number: +965 2226 9656 ext. 7171
Amna Al Jarery
Telephone number: +965 2491 5616