Add Jumeirah to your safe sender list

Ensure you receive our emails correctly

Issues with receiving Emails?

Many Internet Service Providers and email solutions now use specific filters to screen and block emails to protect you against spam messages. Sometimes, this will affect the emails we send to you. Below is a quick and simple guide to help ensure you always receive our emails:

  • Googlemail (Gmail) - Once you have logged into your account, open the Jumeirah email and click on the the 'More' option in the dropdown menu (next to the reply button). Then select 'Add sender to contact list'.
  • Yahoo - Open the Jumeirah email and click on the 'Action' dropdown menu. Select 'Add sender to contacts'. Ensure the information that appears in the 'Add Contact' fields are correct and click 'Save'.
  • Apple Mail - On the toolbar at the top, select the 'Mail' option. In the resulting dropdown menu choose 'Preferences' and then 'Junk Mail'. In the 'exempt from junk mail filtering' panel make sure that the 'sender of message is in my contacts' option is selected.
  • Windows Live/Outlook - Select the 'Settings' option. Click on 'Options' and choose ''Safe and blocked senders'. Then add our domain to this list - @jumeirah.com.
  • MS Outlook 2007 - Open the Jumeirah email, from the dropdown select 'Junk'. Then choose the option 'Never block sender and click 'OK' if prompted.
  • MS Outlook 2010 - Open the Jumeirah email and from the top toolbar select 'Safe lists', then click on the 'Add sender's domain to Safe Sender's List' option - @jumeirah.com

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