Arrival
To ensure your time with us is pleasurable and as seamless as possible, we kindly request you to arrive at Talise Spa a minimum of 15 minutes ahead of your scheduled treatment time.
Late Arrival
If you arrive late for your appointment, you will receive the best treatment possible within the remaining appointment time. It may be necessary to decrease your pre-allocated time with respect for the next appointment. Full treatment costs apply.
Cancellation Policy
Please inform the Spa if you wish to cancel your treatment at least 4 hours before the scheduled time. Notifications received less than 4 hours prior to the scheduled appointment will incur 50% cancellation charge. No-shows will incur full cost of the treatment.
Reservations
Advance bookings are always recommended to guarantee your preferred treatment and time.
Medical Concerns
Please notify the spa reservation team before booking any treatment if you have any physical ailments, allergies or disabilities, or are taking any medication.
Spa Attire
Your modesty will be respected at all times. Disposable underwear is available if desired. Loose clothing is provided for Thai massages, as are robes and slippers, for your comfort. Please wear appropriate work-out clothing if you wish to use our yoga pavilion and fitness centre.
Valuables
We strongly urge guests to keep all valuables in the safe provided in the villas. Talise and Jumeirah Group will not be held responsible for missing items.
Spa Ambience
Talise Spa at Vittaveli is a tranquil environment for everyone to enjoy. As a courtesy to our other guests, please switch off your mobile or place it in silent mode at all times within the spa.
Children’s Policy
For guests under the age of 16, a parent or legal guardian must be present in the room at the time of the treatment or sign a consent form on behalf of the minor.
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