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Hotel Policies & General Information

As a guest at Jumeirah Vittaveli, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies:

 

DRONES
Kindly note that Jumeirah Vittaveli is committed to providing an inviting and comfortable setting for all guests. To respect your privacy and ensure a relaxing experience during your stay, Jumeirah Vittaveli does not allow unauthorized commercial or drone photography and videography on the grounds or resort premises.

 

CHECK-IN
From 15:00

 

CHECK-OUT
Until 12:00 hours (late check-out available for Sirius members).

 

CANCELLATION / PREPAYMENT
For general rates (e.g. Best Available Rate), there is no charge for cancelling up to 14 days prior to your reservation date. With the exception of Advance Purchase Rate, we will not charge your credit card prior to your stay with us. Advance Purchase Rate bookings require full payment at the time of booking. Cancellations, modifications or refunds are not permitted on Advance Purchase Rate discounted bookings, which incur a 100% cancellation fee. Please check the Terms & Conditions of each rate on the Accommodation selection page for more details.

 

CHILDREN AND EXTRA BEDS
Children should be under the age of 12 to qualify for this rate when booking. Child/Infant cots can be provided on request.

 

PETS
For the comfort and safety of all guests, pets are not permitted.

 

SMOKING
All our rooms are non-smoking. We will provide an ashtray on your private terrace, should you wish us to do so.

 

GUESTS WITH SPECIAL NEEDS
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.

 

CREDIT CARDS
All major credit cards are accepted.

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