In these unprecedented times, and as part of our commitment to the health and safety of our guests and employees, we have taken the difficult decision to temporarily suspend operations at Jumeirah Frankfurt Hotel until 30th June 2020.
For guests impacted by this closure period with stay dates until 12 April, guests can choose to be fully refunded or to rebook for a future date. The ongoing situation and reopening date will be continually re-evaluated and we hope to be able to welcome your guests back to our hotel soon.
For existing bookings post this closure period, Jumeirah Group offers all guests (including those with pre-paid or non-refundable reservations) the ability to cancel without penalty for stays until 15 September 2020. The above applies to all existing, as well as new reservations provided that the cancellation is made at least 24 hours prior to arrival.
Please contact us at firstname.lastname@example.org or 0049 69 2972370 to make the necessary arrangements, if you have any questions or should you require any further assistance.