FACILITYAirport meet and greet

Allow us to transport you to your hotel in style and comfort

Related facilities

T3 Lounge

Experience a presidential welcome at Jumeirah’s stylish new airport lounge when you next arrive at Dubai Terminal 3. Enjoy the best of Jumeirah’s signature service in these exquisite surroundings with unrivalled facilities to refresh and relax, specialty culinary creations to indulge in and refreshments from our resident Barista. Access to the lounge is from the Terminal 3 Arrivals Concourse, after clearing customs control.  

We want to make every leg of your journey to us as smooth as possible. When you choose our meet-and-assist and airport pickup services, one of our team will greet you at the airport and you will be taken to the hotel in style in a chauffeur-driven car.

Airport pickup service

Take advantage of our fleet of BMWs and Mercedes V-Class for a splendid arrival, or our more affordable Jumeirah Sedan Transfers. Jumeirah One Platinum Members can enjoy complimentary transfers to and from Dubai International Airport and Jumeirah One Gold Members can enjoy complimentary one way transfer.



(each way)

BMW & 

(each way)

Dubai International Airport (DXB)

AED 150

AED 385

Abu Dhabi International Airport (AUH)

AED 360

AED 705

Al Maktoum International Airport (DWC)

AED 210

AED 465

Sharjah International Airport

AED 320

AED 705

* All prices are in UAE dirhams and inclusive of seven percent municipality fees, 10 percent service charge and five percent VAT.


  • Jumeirah Sedan: two passengers + three medium-sized pieces of luggage
  • BMW: three – two passengers + three medium-sized pieces of luggage
  • Mercedes V-Class: three passengers + four pieces of medium-sized luggage


Meet-and-assist service

With our complimentary meet-and-assist service, a member of the team will greet you at arrivals in Dubai International Airport. We also provide the service if you land at Abu Dhabi International Airport between 17:00 – 02:00, except on Fridays.

If you would like someone to meet you before you go through customs, we will be delighted to arrange one of the following services:

  • Standard Ahlan Meet and Assist | AED 160 per person
  • Premium Ahlan Meet and Assist | AED 270 per person
  • Al Majlis VIP Lounge Meet and Assist | AED 1,600 per person + AED 500 processing fees.


For more information on our arrival services, please contact us:

Tel: +971 4 366 7061; +971 52 100 1250 or E-Butler +971 55 500 9400
Email: janconcierge@jumeirah.com


Terms and conditions

  • Minimum of 48 hours advance booking required
  • For Abu Dhabi airport requests, please allow a minimum of 48 hours advance notice or choose the Marhaba Meet and Assist request.
  • Subject to availability
  • Guests at VIP lounge should not leave the lounge area until the luggage is cleared and their baggage is brought to the lounge.
  • If the guest at VIP lounge wishes to go to the hotel before their luggage arrives, a family member should stay until they see and identify their luggage.
  • To arrange Al Majlis VIP Lounge access, a passport copy of each guest traveling is required. All the above services are subject to confirmation.