Guests with special needs at Wild Wadi
Here at Wild Wadi Waterpark we try our best to ensure that our services and facilities are able to accommodate guests with disabilities.
With a pick up/drop off zone located at the entrance to park alongside a number of dedicated car parking spaces in the car park, getting to Wild Wadi has never been so convenient for guests with accessibility difficulties. In addition, we have specially adapted shower, changing room and toilet facilities that can accommodate our guests.
Due to the positioning of some of our rides and the number of steps that lead to their entrance, not all of them can accommodate guests with physical disabilities. Despite this there is an unimpeded pathway to the Wave Pool and the main seating areas and The Lazy River and Flood River are accessible (with the assistance of a helper or Wild Wadi colleague) with just a small number of steps to descend. Depending upon the guest’s limitations, other rides may not be suitable – but the individual or their carer is always the best judge of this. Please bear in mind that that Wild Wadi’s safety regulations must be adhered to at all times.
The majority of our restaurants and refreshment facilities at Wild Wadi Waterpark cater for guests with special needs whilst a number of the others can be accessed with the help of another person or a Wild Wadi colleague. We also have a licensed team of highly trained lifeguards and qualified paramedics on site to prevent harm to our guests and ensure that they have the safest experience possible.
Whilst we have a number of measures in place to accommodate guests with disabilities, we recommend that during busy times those who require intensive one-to-one interaction with a carer try to refrain from using the park and instead come to our quarterly ‘Fun Day Sunday’.
‘Fun Day Sunday’ is a partnership with Volunteer in Dubai where people with disabilities can visit Wild Wadi two hours prior to the opening time. Wild Wadi also supports Dubai Special Needs Foundation with a yearly event that provides a one-to-one service for guests with disabilities with exclusive access for guests free of charge.