For help with special requests and reservations at Jumeirah hotels, please contact our helpdesk at:

By email: helpdesk@jumeirah.com

By telephone: +971 4 364 7533

To ensure a quick and efficient response to your enquiry, please detail:

Agency name
IATA/ARC/TIDS
Contact telephone number
Pseudo City Code where applicable
PNR reference
Guest Family Name
Date of arrival
Hotel booked
Brief description of the issue