This web site ("Site") makes available information on hotels and resorts owned and managed by Jumeirah International LLC trading as Jumeirah, a limited liability company incorporated in Dubai, United Arab Emirates, Commercial registration number 57869, share capital Dhs. 300,000 fully paid up, of P.O. Box 73137, Dubai, United Arab Emirates and having its head office in Al Sufouh Road, Dubai, United Arab Emirates. For the purposes of this privacy policy ("Privacy Policy") "We", "Our" and "Us" refer to Jumeirah International LLC. By accessing and utilizing this Site, you agree to be bound by the Terms and Conditions and the Privacy Policy, so please read these carefully before proceeding.
Policy Summary
We respect the privacy of Our users, and do not collect information from you without your knowledge. We need the following information in order to process your requests: your name, e-mail address, contact phone number, mailing address and such other information that We may reasonably request from you. If you are making a reservation, We also require your credit card number and its expiry date. We use the information We collect to process your requests and to notify you of its status. We will not release your registration, personal information and usage data to outside organizations except that We may share this information among the Jumeirah Entities (as that term is defined in the Terms and Conditions). We may also use information collected for market analysis and provide aggregate statistics to reputable third party vendors but We will not include any information that will personally identify you.
You acknowledge and agree that We may, from time to time, access your account and other parts of the service as necessary to identify, investigate or resolve technical problems or to respond to service complaints.
Business Transfers
In the event that We merge with, or We or Our business are acquired by, another legal entity, the personal information collected by Us may be transferred to that other legal entity as an asset and you hereby consent to the transfer of such information to that other legal entity.
Legal Requirements
We may disclose identifiable information without your permission when We believe in good faith that such disclosure is required by law, or is necessary or desirable to investigate or protect against harmful activities to guests, visitors, employees, or others, or to property (including this Site).
Personalised Web Site
If you choose to personalise this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or remove or edit content at Our sole discretion. You warrant that any content that you post on the Site will not contain anything that: (a) infringes any third party’s intellectual property rights; (b) is, or may reasonably be considered by Us to be, defamatory, offensive or contrary to Islamic principles; (c) is contrary to the social norms or moral or cultural considerations of the UAE; or (d) is contrary to any applicable law, including any civil or criminal law.
Internet E-Mails
Please use Internet E-Mail only to send Us non-confidential notes. Do not include confidential personal or private information. For your protection, Our responses will not include any confidential information. Please do not use Internet E-Mail to send Us transaction instructions. Customers who choose to send Internet E-Mail messages to Us that contain confidential, private or personal information do so entirely at their own risk.
Cookies
When you visit Our Site, you are initially given a "cookie", and your computer is assigned an ID number. A cookie is a commonly used data file which stores information gathered by a web site on your own computer. Our cookies do not contain any personally identifying information. We use cookies to track your computer's usage patterns on Our Site, and to enhance your visit to the Site. We also use cookies to collect and maintain aggregate Site data (such as the number of visitors to a particular site) which helps Us see which areas are popular with Our users and which are not. Among other things, this helps Us improve and update the Site, based on data such as total number of visitors and pages viewed. If you don't like cookies, your web browser is likely to include an option that allows you not to accept them. You may choose to use this option, however, it may make browsing Our Site a less enjoyable experience because the Site is not able to recognise you and your preferences for information.
Once you have visited Our Site and accepted Our cookie, your ID number is automatically assigned to your computer whenever you surf Our Site. Despite the fact that you remain anonymous until you enter personal information in the Site, the ID number allows Us to log your session, so that We may better assist you should you need some individualised service or support. Once you enter personal information in the Site, We associate your ID number with your contact information so We can recognise you on a future visit. We also use it to keep track of your "hot buttons" (information that appears to be of personal interest to you).
Emails about Special Offers and Opt-Out
It is Our intention to only send you e-mail communications that will be useful to you and that you want to receive. We may occasionally send notifications of new products, services or offers from Us to your designated email address. You may opt out of receiving these notifications from Us at any time by informing Us at this email address webmaster@jumeirah.com
Making a Hotel Reservation
If you elect to make a room reservation through Our Site and do not have an established user profile, you will need to furnish through Our online forms, your name, telephone number, email address and credit card type, number and expiration date, the dates of your stay, the number of rooms you will require, the number of adults and children and such other information that We may reasonably request. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this Privacy Policy.
Meeting Planners - Request for Proposal
Meeting Planners that are interested in receiving information concerning rates and availability at a particular Jumeirah hotel can do so by completing an online Request for Proposal or "RFP" with their contact information and meeting requirements.
Sending e-Postcards
On certain of Our individual hotel Sites you may have an option to send an e-Postcard. An e-Postcard is a fun, easy way for you to electronically share images of a Jumeirah hotel with someone else.
If you elect to send an e-Postcard, you will be required to provide your name, your email address, and your recipient's name and email address, along with your brief text message. As information you provide in connection with an e-Postcard is not encrypted with SSL technology, you should exercise good judgment about the nature of the information you include in an e-Postcard. You warrant that any e-Postcard that you send through the Site will not contain anything that: (a) infringes any third party’s intellectual property rights; (b) is, or may reasonably be considered by Us to be, defamatory, offensive or contrary to Islamic principles; (c) is contrary to the social norms or moral or cultural considerations of the UAE; or (d) is contrary to any applicable law, including any civil or criminal law.
The message you send will contain a unique URL that will point to where the e-Postcard may be located. The content on the URL, and the database that stores information about your e-Postcard, will be deleted after 7 days once the recipient has viewed it, or after 30 days if it has not been viewed by the recipient by then.
Links To Other Web Sites
We are not responsible for the data collection practices, the privacy policies or the content of web sites other than this Site, including any web sites that are accessible via a link from this Site. You should contact the operators of those web sites directly if you wish to enquire about their privacy practices and policy before providing your personal information to any third party.
Modifications
We reserve the right to modify this Privacy Policy at any time without notice and such modification shall be effective immediately upon posting of the modified privacy policy on this Site. Accordingly, your continued access or use of this Site is deemed to be your irrevocable acceptance of the modified privacy policy. However, We will seek your consent if We want to use your personal information for purposes other than those you have agreed to previously.
Legal Terms and Conditions
Your use of Our Site indicates your agreement to this Privacy Policy and your agreement to be bound by Our Legal Terms and Conditions.
What Information Is Secure And What Isn't?
We always take the utmost care to ensure that the data We obtain from you is not used in a way that you may be unaware of or not agreeable to. For example, due to the personal nature of the information you give when making a reservation, the reservation system is secure, such that your credit card number is protected.
However, there are a few special cases worth noting when you are contemplating giving personal information to Us. It is important to note that any e-mail communication to and from Our Site is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to Us by e-mail (from the "Contact Us" section of the Site). We recommend that you do not include any confidential information when using the e-mail forms in the site (for example do not provide credit card numbers here). For your protection, Our e-mail responses to you will not include any confidential information.
Conclusion
Your privacy concerns are important to Us. We hope this Privacy Policy has been helpful to you. If you have questions regarding this Privacy Policy, please feel free to email Us at webmaster@jumeirah.com.
