Jumeirah offers a Meet & Assist service to all our guests arriving in Dubai International Airport and Abu Dhabi International Airport.

Our dedicated Airport Services team is available to all Jumeirah guests upon arrival and departure. Jumeirah guests can enjoy assistance from passport control until they reach the limousine that will take them to their hotel, and we also provide a trouble-free departure service.

Airport Services also provide guests assistance with lost or delayed luggage and entry visas.

• For guests who have made transportation arrangements through a Jumeirah hotel or resort, Jumeirah Airport Services meet guests on arrival before proceeding to immigration and passport control
• Providing assistance to collect guest visas
• Escort from arrivals hall, through immigration and passport control, into the baggage collection area, and then to the waiting car to transfer you to the hotel
• On departure, providing assistance from the moment you arrive at the airport
• Access to airport lounges
• Trouble-free arrival and departure experience

For further information, please contact Jumeirah Airport Services at Dubai International Airport:
Tel: +971 4 224 4461
Fax: +971 4 224 4491
Email: airportr@jumeirah.com
Website: Dubai International Airport

Jumeirah Airport Services is delighted to announce the opening of the Airport Meet & Assist Arrival & Departure Services at the Abu Dhabi International Airport.

Jumeirah guests travelling to and from Abu Dhabi airport will now have the benefit of the same exceptional and extensive services that we offer at Dubai International Airport.
We are excited as we enter into a new opportunity to expand our services and to elevate our service standards to the highest level.

The Jumeirah counter is located in the Arrivals hall and operates from 5.00pm until 2.00am, Saturday - Thursday.

• Airport Services provide arrival assistance for all guests who have arranged transportation from a Jumeirah hotel or resort
• We meet each guest at the aircraft gate and escort them all the way through the airport until we reach the transportation
• Departure assistance is provided on request. Transport must be arranged by the hotel in order to receive this service.
• We assist the guests from the car until they reach the aircraft gate
• The Airport Counter located in the arrival hall offers transportation arrangements, room and restaurant bookings and discounted Wild Wadi tickets
• A VIP Lounge facility is also available and can be booked through the Airport Services
• Trouble-free arrival and departure experience

For further information, please contact Jumeirah Airport Services at Abu Dhabi International Airport:
Duty mobile telephone: +971 50 659 3874
Administration tel: +971 4 364 7864
Administration fax: +971 4 301 6196
Email: airportr@jumeirah.com
Website: Abu Dhabi International Airport

To ensure your safety and security, Dubai International Airport has announced new rules regarding hand baggage restrictions on all outbound flights.

All liquids, creams, pastes, foams, aerosols and gels must be in containers no larger than 100ml each, and should fit into a clear, resealable plastic bag of no more than 1 litre capacity.

Each passenger may only carry 1 transparent plastic bag with no more than 1 litre of liquids, aerosols, gels, etc.
The bag must be presented separately at the Security screening point for x-ray.

Medicines and dietary requirements (including baby foods) required during the flight are exempt, and may be carried in addition to the above. If requested, passengers must provide proof of the authenticity of the exempt products.

Download the security rules from Dubai International Airport