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Talise Spa Etiquette

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Talise Spa Etiquette

Arriving at Talise Spa

We recommend that you arrive 30-60 minutes before your scheduled appointment, to give yourself time to relax and use the facilities.

Late Arrival

If you arrive late for your appointment, your treatment time may have to be reduced.

Preparation for spa treatments  

It is advisable to shower prior to all body treatments. Shaving amenities are provided in the changing room. However, it is recommended that men shave a few hours before their facial appointments, rather than just before.

What to wear

When you arrive, we will provide you with a comfortable robe, disposable underwear and slippers. After changing, unwind in the relaxation area where your therapist will greet you and escort you to your treatment room.

Spa etiquette

The spa environment is one of tranquillity and relaxation. Please respect our peaceful ambiance as well as the privacy of other guests.

Privacy

In keeping with cultural values, please show modesty when using the changing areas and wear a swimsuit when using the spa facilities.

Valuables and jewelleries 

We recommend that no jewellery be worn during spa treatments. If you bring valuables and jewellery with you, a place will be provided for their safekeeping, but please note that we cannot be held responsible for them.

Mobile phones

We kindly ask that you turn your mobile phone to silent mode when you arrive to allow you and our other guests to relax.

Smoking

Talise Spa is a smoke free facility.

Consultation and health conditions

There will be a consultation with a qualified spa practitioner before your treatment, where any health concerns or special needs can be addressed. Please advise us if you suffer from any medical conditions, injuries and allergies or if you have any special requests when making your booking as some treatments may not be safe or suitable to be carried out.

Pregnancy

Please advise us if you are pregnant or breastfeeding, when making your booking as some treatments may not be safe or suitable to be carried out.

Your comfort

To ensure your comfort please let our therapists know whether the pressure applied is suitable for your needs, to ensure that you relax and receive the perfect spa experience.

Home care

It is recommended after some treatments, i.e. exfoliation, that you avoid sunbathing for at least 2-3 hours. Your therapist will recommend sun protection products which can be purchased at the Talise Spa Retail Shop.

Gift certificates

Can be purchased for a specific service, package or amount at the Spa reception.

Water

We recommend you drink water before and after treatment to help flush toxins from the body.

Food 

Please allow sufficient time before your treatment to digest after eating, at least 2-3 hours is recommended for body and massage treatment. We also provide our healthy eating menu in the Talise Aqua Cafe.

Tipping

Gratuities are always left to the discretion of our guests if you feel they are warranted by the service you have received.

Reservations 

We would recommend booking your treatment well in advance to avoid disappointment. Credit card details or pre-payment are required to make and confirm any booking.

Spa opening hours  

Talise Spa opens daily from 10:00 to 21:00.

Children 

Children under the age of 16 will not be able to have treatments at the Spa or use the Spa facility. Children between the age of 16-18 should be accompanied by parents or an adult if using the Spa facility, but the parent/adult must sign a consent form.

Cancellation and no-show policy

If you need to cancel your appointment with us, please try to give us at least 6 hours’ notice for individual treatment and one day for packages. Less than that or in the case of a no show, this will lead to 100% of your treatment being charged to you.

Pricing 

All Spa pricing is subject to change without notice.

Feedback

We want all our guests to feel comfortable during their visit to the Talise Spa. If you have any concerns or queries regarding your treatment or the facilities, please speak with your therapist or Spa Director who will endeavour to ensure that you have the best possible experience.

Local laws

In adherence to Kuwait Law, female guests will be attended to by female therapists and male guests will be attended to by male therapists.

Discretion of management

At the discretion of the Spa Manager/ Spa Director, guests may be asked to leave orbe refused entry into the Spa area if aspects of their behaviour impact on the experience of other guests within the facility.

Sauna and Steam 

The sauna is dry heat that warms your muscles and starts the relaxation process. We recommend up to 10 minutes at a time. The steam room is wet heat that is effective in opening the pores and is wonderful for the respiratory system. We recommend five - six minutes at a time. Both sauna and steam are beneficial before or after all spa treatments.

Snow cabin 

After spending time in the heated areas, rubbing crushed ice into the body is soothing and the experience showers are a good way to cool down quickly.

Hydropool 

Incorporating a number of features to enable the bather to self-administer massage, the pool is heated to temperatures up to 32 ºC. It is equipped with ergonomic loungers designed to provide full body air jet and swan necj massages.