Private Butler Service
The exclusive Burj Al Arab is an all-suite hotel that encompasses 28 double stories to create the 202 luxury duplexes of superior standard. The unrivalled personalized service is a signature of Burj Al Arab.
For the comfort and convenience of guests, there is a dedicated reception on each floor with check-in conducted in the privacy of the individual suite. Butlers are in attendance 24 hours a day to address the needs of each and every guest.
There are over 1,600 colleagues from 75 countries working in Burj Al Arab, which makes the staff-to-suite ratio 8:1. It is one of the highest in the world, ensuring a personalised service,continuous care and luxury pampering is experienced by all guests.
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