Identity Theft - Phishing Alert

Identity theft can be committed through e-mail or other means, such as regular mail, fax or telephone, or even by going through someone's trash. Identity theft occurs when someone uses another genuine person’s personal or professional information such as name, email address, professional designation or other identifying information without his/her permission to commit fraud or other identity related misconduct.

Internet fraudsters and scam artists are increasingly targeting unsuspecting people by a method called PHISHING. Phishing is when you receive authentic-looking messages in particular emails appearing to come from someone, but in reality it is sent by imposters using similar looking email addresses to obtain business information or trigger commercial transactions. These deceptive emails lead recipients into believing that they are actually dealing with someone from the Company and will lead them to share confidential company information or to take business actions based on such emails.

• Please remember that Jumeirah Group and all its member entities will never send such e-mails that ask for unsolicited confidential information pertaining to business or request for certain business transactions by email.  If you receive an e-mail requesting for such details, please do not respond.
• Jumeirah Group official communications are never sent from personal email addresses hosted on domains such as yahoo, hotmail, gmail etc. Please verify the sender email address carefully.

• Other than email confirmations sent from an official Jumeirah email address (@jumeirah.com) for bookings made via our website (www.jumeirah.com), Jumeirah does not conduct or approve financial transactions over email. 

• Do not reply.
• Do not open any attachments. Attachments may contain malicious code that will infect your computer.
• Do not click on any links included in the email.
• If you still feel it is a phishing / scam email, please forward the suspect email to phishingcheck@jumeirah.com for us to take necessary action. Alternately, you may report it immediately to our helpline at +971 4 364 7730.

Contact us by Email     Phishingcheck@jumeirah.com

Contact us by Telephone +971 4 364 7730