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“Airways Hotel uses a number of international training institutions throughout the world for assistance with our extensive training programmes. The Emirates Academy of Hospitality Management has certainly been a standout institution amongst them with
the quality of course content, willingness to adapt programmes, value for money and professionalism of the on-site lecturers. It is, however, the attitude of cooperation and professional friendliness that really sets the Academy apart from most other institutions. We look forward to continuing our training programme for many years to come.”
Kevin Yaxley, General Manager
Airways Hotel, Papua New Guinea |
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"This was an inspirational session for our senior client service team. Demonstrating the power of the mind and a positive mental state transformed the team’s outlook, attitude and approach. The team that exited the session was very different from the team that entered. A very powerful learning experience and a wonderful day!"
Steve Thompson
Head, Wholesale Bank Operations MESA
& OCC Operations Africa |
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"I would definitely recommend The Emirates Academy of Hospitality Management to others as a partner without hesitation. I chose The Emirates Academy of Hospitality Management as one of our training partners because they made effort to understand our business and displayed that during the training needs analysis and throughout the training courses. The Customer Care Training that we received was centered on the specific needs of our business and our colleagues. It was a true partnership and the feedback from the 95 employees that attended the 5 day course indicated that they benefited strongly from the course. Overall, the Academy’s training team offered excellent customer service and nothing was ever too much trouble for them. I have enjoyed working with the team and would definitely recommend them to others as a training partner without hesitation."
Elmarie Venter
Senior Manager Customer Care, GEMS |
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“We have worked with The Emirates Academy of Hospitality Management on a number of programmes for our Associates and we have found them truly inspirational, in helping our team open their minds to the hotel world. We are happy with the results achieved and proud to have the Academy as our partner for people/talent development.”
Bernard Micallef, General Manager
Donbass Palace, Ukraine; member of “Leading Hotels of the World” |
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"I always considered training sessions as mundane, and matter of fact having attended some training courses from Emirates Academy of Hospitality Management negative perceptions changed. My training experiences with them opened up my eyes and ignited a passion within me, “a passion for training”. We had lots of Training Courses from them for our company but what strikes me most is my first Training Course with them, the “Train the Trainer”, facilitated by Mr. Shaun Harper. He was a fantastic trainer! He made me realized my potentials. That training course made a difference in my life. Until today, I still remember that day and how that programme changed me as a person. Now, I am a devoted trainer and share what I’ve learned to people around me and at the same time a devoted trainee in my quest for more knowledge Thank you Mr. Shaun and thank you to Emirates Academy of Hospitality Management!"
Eva Lowela Moraca
Human Resource and Training Coordinator
Vision Hotel Apartments, Abu Dhabi |
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"On behalf of the World Gold Council, I would like to thank you and the Emirates Academy for delivering such a fantastic training program.
It succeeded in enhancing the gold trader’s sales and visual merchandising skills, and it was able to shift the sales people’s mind sets to believe that they can achieve great sales even in the toughest market conditions. The success of such training programs is vital to us as an organization to maintain our place as the leader of the gold industry, so we are proud to have achieved such success.
Together we have trained 1400 trainees in total through these training seminars in 6 different cities in the UAE, KSA, Egypt, and Turkey. It was truly refreshing to see the trainees’ reaction and feedback to this event. They showed great appreciation for our joint efforts and showed much enthusiasm in going back to their jobs with their newly acquired skills and their fresh and positive mind sets. Thank you very much for your dedication and hard work, and we look forward to working with you again in the near future."
Yogaani Bhatia
Jewellery Marketing Manager
WORLD GOLD COUNCIL |
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“Session we had with Emirates Academy gave a lot of inspiration to members of our team. Helped (pushed) our managers to get fresh look on their leadership skills and create new ideas how to make them more efficient and our hotel more successful. Special thanks to Shaun Harper, who really went an extra mile to deliver this session and gave personal attention and input to every associate!”
Alexander Radukan. General manager
Yalta-Intourist hotel. Yalta. Crimea.Ukraine |
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