Spa Information

• Mobile phones
  Please ensure you mobile phone is switched off or on Silent mode.
• Treatment times
  Plan on arriving at least 10 minutes prior to your appointment to allow ample time to relax and complete our consultation form.
• Late appointments
  Arriving late will simply limit the time for your treatment, lessening the effectiveness and pleasure.
• Cancellations and no-show
  Sometimes this is unavoidable. Our policy recommends that you cancel 4 hours prior to the treatment. If not, a 50% cancellation fee will be charged.
• Reservations
  Reservations are required, preferably 24 hours in advance either by a phone or in person, ensuring we can accommodate your schedule.
• Attire
  Wear whatever is comfortable. We will provide a bathrobe and spa slippers, or you may arrive in your robe and slippers from your room. In the treatment room, we provide disposable underwear.
• Health condition
  You will be asked to complete a consultation questionnaire prior to your spa treatment. Please communicate any health conditions such as high blood pressure, allergies and physical ailments, disabilities or pregnancy to your therapist during the consultation process, before commencement of the spa treatment.
• Massage pressure requirements
  To ensure your comfort please let our therapists know whether the pressure applied is suitable for your need, to ensure that you relax and receive the perfect spa experience.
• Aftercare
  It is recommended after some treatments, i.e. exfoliation, that you avoid sunbathing for at least 2-3 hours. Your therapist will recommend sun protection products which are for sale in the spa.
• Water
  We recommend you drink water before and after treatment to help flush toxins from the body avoiding headache.
• Tipping
  Gratuities are always left to the discretion of our guests if you feel that the service you have received warrants it.