Improving performance through effective coaching

Course trainer: Shaun Harper, Director Training & Development 

2 full day programme; timing: 9.30am - 5pm

Dates: 7-8 September

Course Overview
The modern manager needs to know how to develop people. This course shows how to plan, prepare and implement coaching in order to improve both individual and businesses performance. It also looks at the relationship between coaching, mentoring and training. Course will be certificated on completion of work based assignment and how this has added value.

Target Audience
Our coaching training courses enable delegates to understand the processes which will make them more effective and increase their confidence and sense of achievement. This will benefit anyone who needs to master the principles and practices of an effective coach; including senior/junior managers, supervisors and training/hr managers.

Course Objectives
By the end of the workshop you will:

• Understand what coaching is and isn't
• Be able to describe the skills and behaviours that are associated with successful coaching
• Have profiled your own coaching and development needs
• Recognise coaching opportunities
• Challenge the status quo and increase effectiveness
• Use effective coaching techniques to see a significant improvement in an individuals performance
• Be able to plan for, structure and conduct a coaching session
• Be able to use some of the essential skills and techniques necessary for successful coaching
• Understand how delegation can be used as a tool for individual and team development

Course Outline

• Introductions
• Actions for personal development
• Coaching defined
• Task sheet
• Assessment of your coaching capability
• Coaching action plan
• Judgmental and behavioral remarks
• Grow model
• Practice session
• Coaching style
• Learning style questionnaire
• The learning cycle
• Learning style task sheet
• Impromptu coaching
• Questioning techniques
• Active listening
• Task sheet
• Listening questionnaire (person assessed)
• Listening questionnaire (self assessment)
• Setting SMART objectives
• Developing and writing a SMART objective
• Evaluating coaching successes
• The skills of feedback
• Coaching scenarios
• Action plan
• Work based project
• Course end and evaluation

Prerequisites
The programme does not require any prerequisites.

Certification
A certification will be issued upon completion.

Number of attendees
Maximum of 8 participants

Course Fee: AED 2,000 per participant