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Appraisal Skills

Dates to be announced

Course Overview
The programme will help you to enhance the skills and competencies necessary to motivate team members in a not judgmental way for improved performance and commitment. The course is about realization, awareness and developing critical coaching skills.

"A coach must demonstrate resourcefulness and help people to see that if they think they have failed in the past, this bears no bearing to what they can do in the future."

Target Audience
Anyone with a supervisory role; a group of people from the same company will increase the benefits of the course.

Course Objectives
A deeper understanding of human nature, the everyday barriers to high performance and the ability to capture why some people seem more difficult than others are standard soft skill prerequisites for those who manage people and for those who wish to inspire instead of just supervise.

  • Enhance your soft skills by adopting a long term perspective on individual development
  • Create a working environment based on trust and confidence 
  • Identify strengths among your staff
  • Stimulate open dialogue
  • Create learning environments 
  • Enable you and your team to be flexible and adaptable to people

Course Outline

  • Develop people skills for influence and motivation 
  • Develop your coaching style
  • Personal assessment, acceptance and improvement
  • Learn how to listen and encourage communication
  • Listening
  • Feedback
  • Body language
  • Engage people
  • Dealing with conflicts and difficult people

Prerequisites
The programme does not require any prerequisites.

Certification
A certificate will be issued upon completion.

Number of attendees
A maximum of 12 participants

Course Fees: AED 2,200 per participant

Download the registration form to apply for this course (80kb PDF)

General information

Registration
All bookings must be confirmed in writing to The Emirates Academy of Hospitality. Course fees are payable upon confirmation of booking and an invoice will be sent to you. Bookings cannot be confirmed until payment and a completed application form is received. Fees paid are non-refundable.
Terms & conditions

Course Materials
The course fee includes everything required for the class work including instruction materials, notebooks, articles, note-paper, pencils and refreshments. Accommodation and transportation are not included in the course fees.

Dress Code
Attire for classes is smart casual.

 
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